Support

Support for PhotoBanana is handled through App Store reviews and comments. Leave a review describing your issue or feedback and I'll respond there.

For anything outside App Store support, reach me through the contact channels on straus.it/#contact.

Troubleshooting

• Make sure Photos access is granted in System Settings > Privacy & Security > Photos (macOS) or Settings > Privacy & Security > Photos (iOS/iPadOS).
• First scans on large libraries can take several minutes. Keep the app in the foreground for faster results.
• Deleted duplicates go to Apple Photos "Recently Deleted" and can be restored within 30 days.
• Orientation fixes require face detection to succeed. Photos without recognizable faces cannot be auto-rotated.
• For best results, avoid running a scan while the Photos library is syncing with iCloud.